Welcome to the website of Royalty Home Improvements ("Royalty Home Improvements," "we," "us," or "our"). By accessing, browsing, or using this website, you agree to these Terms and Conditions ("Terms"). If you do not agree, please do not use this website.
1. Use of This Website
This website is provided for general informational purposes only. You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
use the website in any way that violates applicable law or regulation
attempt to interfere with the website’s security or functionality
copy, scrape, reproduce, or redistribute website content without our written permission
submit false, misleading, or fraudulent information through our forms or contact methods
2. No Professional Advice
The content on this website is provided for general informational and marketing purposes only. It is not legal, financial, engineering, architectural, or construction advice.
Any project recommendations, service descriptions, estimates, timelines, or examples on this website are general in nature and may not reflect the exact requirements of your specific project.
3. Estimates, Quotes, and Project Information
Any estimate, quote, timeline, rendering, service description, or project example provided through this website or by our team is informational only unless and until it is confirmed in a signed written contract.
Final pricing, scope, materials, schedule, and project terms may change based on:
project site conditions
material availability
customer selections
change orders
permits or inspections
labor conditions
unforeseen issues discovered during the project
We reserve the right to revise or withdraw any estimate before a written agreement is signed.
4. Project Contracts Control
If you enter into a separate written agreement with Royalty Home Improvements for services, that agreement will control the project-specific rights and obligations between you and us. If any term in a signed project contract conflicts with these website Terms, the signed project contract will control for that project.
5. Deposits, Payments, and Change Orders
Payment terms for any project will be set out in the applicable written contract or invoice.
Unless otherwise stated in a signed agreement:
deposits may be required before work begins
progress payments may be required during the project
final payment is due upon substantial completion or as otherwise stated in the contract
any change to the agreed scope of work may require a written change order and additional payment
We may pause work if payments are late, incomplete, or disputed, subject to the terms of the applicable contract and applicable law.
6. Scheduling and Project Timing
Any projected start date, completion date, or estimated timeline is an estimate only unless specifically guaranteed in writing.
Delays may occur because of weather, inspections, permitting, material shortages, labor availability, customer-requested changes, site access issues, or conditions beyond our reasonable control.
We are not responsible for delays caused by events outside our control, provided we act in good faith and in a commercially reasonable manner.
7. Customer Responsibilities
You agree to provide:
accurate project information
reasonable access to the work area
timely approvals and selections
a safe working environment
access to utilities if needed for the project
notice of any known hazards, defects, or site conditions that may affect the work
You are responsible for securing valuables, furniture, personal items, pets, and sensitive documents before work begins unless otherwise agreed in writing.
8. Customer-Supplied Materials
If you supply any materials, fixtures, products, or finishes, you are responsible for their quality, compatibility, quantity, condition, warranty coverage, and timely delivery unless we agree otherwise in writing.
We are not responsible for defects, delays, failures, or additional labor caused by customer-supplied materials.
9. Permits and Code Compliance
Where permits, inspections, or approvals are required, responsibility for obtaining them will be addressed in the project contract. If we assist with permitting or compliance, that assistance does not guarantee approval by any government authority.
Final code compliance depends on the actual work performed, existing site conditions, and any applicable local, state, or federal requirements.
10. Warranties and Disclaimers
To the maximum extent permitted by law, this website and all content on it are provided "as is" and "as available" without warranties of any kind, express or implied.
We do not guarantee that:
the website will always be available, secure, or error-free
website content will always be complete, current, or accurate
any project outcome will match photographs, renderings, examples, or prior work
any project can be completed without delays or unforeseen conditions
Any workmanship or manufacturer warranties, if offered, will be described in the applicable written contract or warranty document, not on this website alone.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, layouts, designs, and branding, is owned by or licensed to Royalty Home Improvements and is protected by applicable intellectual property laws.
You may view the website for personal, noncommercial use only. You may not copy, reproduce, modify, distribute, display, or create derivative works from our content without our prior written consent.
12. Photos, Videos, and Project Media
We may display project photos, videos, testimonials, or other media for marketing, educational, or informational purposes.
Unless otherwise prohibited by a signed agreement or applicable law, you grant us permission to photograph, record, and use images or video of the project site, the work performed, and completed work for marketing and portfolio purposes. If a customer objects to this use, that objection must be made in writing before work begins and approved by us in writing.
13. Testimonials and Reviews
Any testimonials, reviews, ratings, or statements displayed on this website represent the views of the individuals who provided them and may not reflect the experience of every customer.
We do not guarantee that all reviews will be published, and we may remove or refuse to display content that is unlawful, misleading, offensive, or irrelevant.
14. Third-Party Links and Services
This website may contain links to third-party websites, platforms, payment processors, financing providers, review sites, or social media pages. We do not control third-party websites and are not responsible for their content, policies, products, services, or practices.
Your use of any third-party service is subject to that third party’s own terms and policies.
15. Financing and Payment Processing
If financing, payment processing, or subscription-style services are offered through a third party, those services are governed by the third party’s terms, disclosures, and approval requirements.
We are not responsible for lender decisions, credit approvals, financing terms, processor outages, chargeback policies, or third-party account issues.
16. Recurring Services or Memberships
If we ever offer recurring maintenance plans, memberships, or auto-renewing services, the terms of that program will be clearly disclosed before enrollment and will be governed by the applicable written agreement.
17. Limitation of Liability
To the maximum extent permitted by law, Royalty Home Improvements, its owners, employees, contractors, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of this website.
To the maximum extent permitted by law, our total liability for any claim relating to this website will not exceed the amount, if any, paid by you directly to us for the specific service giving rise to the claim, or one hundred dollars ($100) if no such payment was made, whichever is greater only if required by applicable law; otherwise the lowest amount permitted by law applies.
18. Indemnification
You agree to defend, indemnify, and hold harmless Royalty Home Improvements and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:
your misuse of the website
your violation of these Terms
your violation of applicable law
your infringement of any third-party rights
information you submit through the website
19. Privacy
Your use of this website may involve the collection and processing of personal information. Any such collection and use will be governed by our Privacy Policy, if posted on this website.
If there is no separate Privacy Policy, you should add one before publishing this website.
20. Electronic Communications
By contacting us through the website, email, text message, or other electronic means, you consent to receive communications from us electronically, including responses, notices, scheduling messages, invoices, and administrative updates, subject to applicable law.
21. Accessibility
We aim to make our website accessible and usable for as many people as possible. If you experience difficulty accessing any part of the website, please contact us so we can help.
22. Termination
We may suspend or terminate your access to the website, in whole or in part, at any time and without notice if we believe you have violated these Terms, used the website unlawfully, or interfered with the website’s operation or security.
23. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after any update means you accept the revised Terms.
24. Governing Law
These Terms and any dispute arising out of or relating to this website will be governed by the laws of the State of Indiana, without regard to conflict of law principles.
25. Dispute Resolution
Any dispute arising from these Terms or your use of this website should first be addressed by contacting us directly so we can attempt to resolve the matter informally.
If a dispute cannot be resolved informally, the parties may pursue any remedies available under applicable law, unless a separate signed agreement provides a different dispute resolution process.
26. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
27. Entire Agreement
These Terms, together with any posted Privacy Policy and any signed project agreement, represent the entire agreement between you and us regarding website use, unless a separate written agreement states otherwise.